Inbox Astronomy Help

  1. 1.Will I be getting any solicitations?

    No. We will not distribute your e-mail address. You will only receive official announcements from HubbleSite and the Space Telescope Science Institute (STScI.)

  2. 2.How do I subscribe?

    Please visit this page and enter your e-mail address in the subscribe box. You will receive a confirmation e-mail, which you must respond to within 96 hours.

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  3. 3.Why am I receiving two different messages with the same news item?

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  4. 4.I was receiving Inbox Astronomy e-mail, but I haven't received any in a few months. What should I do?

    On September 16, 2015, we updated our Inbox Astronomy e-mail addresses. Inbox Astronomy e-mail is now sent from either of the following e-mail addresses:

    Please make sure that your e-mail service is configured to accept e-mail from both of these addresses.

    If you still do not receive Inbox Astronomy e-mail, please contact your e-mail provider for help. E-mail providers often block e-mail that they believe is spam. We have no control over restrictions your provider places on the delivery of our messages. Your provider should be able to explain how they do this and how you can receive e-mail from the above addresses.

  5. 5. How often will I receive messages if I sign up to the list?

    You will receive a message each time news is released usually fewer than 50 times per year. Inbox Astronomy also sends infrequent notices of websiteupdates and other information of importance, no more than a few times a month.

  6. 6.How much does a subscription cost?

    The list is free.

  7. 7.How do I unsubscribe from Inbox Astronomy?

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